Built-In Customer Support System
- Use PerfectProgram's Built-In Help Desk System to Provide Customer Support
- Users can Quickly Submit Tickets via the Member's Area
- Setup Unlimited Support Categories for Better Organization
- Automatically Add Responses to the FAQ section
| Easily Support Customers with PerfectProgram's Built-In Help Desk and Ticketing System | ||
Built-In Help DeskWith PerfectProgram, you'll automatically have a built-in help desk and ticketing system that you can use to provide fast and efficient support to your users.
Attachment SupportAllow your users to attach specific file types to their tickets for better support and reference.
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Unlimited Support CategoriesCreate unlimited support categories for better organization and support assignments
Assign Tickets to Different TechniciansYou can easily assign helpdesk tickets to different admins for support right through the support interface.
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Automatic Alert SystemThe help desk system automatically sends email alerts to admins when a user submits or responds to a ticket. Alternatively, users get an email alert whenever an admin responds to their issue.
Auto Close Inactive TicketsAutomatically close inactive tickets after a certain amount of days. This is great for keeping your help desk organized.
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